Nupk Privacy Policy

What We Do With Your Information

What Information We Collect

When you register on the nupk platform, we collect your name, email address, mobile number, and date of birth. Payment-related information is collected when depositing or withdrawing funds from your account, and is used solely to process transactions. We collect your device type, browser version, and IP address to resolve technical issues and ensure security. A log is kept of your activity on the platform, such as which games you played or which pages you visited. We combine this information to improve your experience and display relevant offers.

Purpose of Data Use

Collected information is primarily used to manage your account, process transactions, and provide customer support. We analyze data to maintain platform security and detect fraudulent activity. Data is also used to create a personalized gaming experience tailored to your preferences. Information necessary to fulfill legal obligations and meet the requirements of regulatory authorities is retained. However, we never sell your information to advertising agencies or third parties.

Cookies & Tracking

Cookies are used on the nupk website and app to remember your login status and help improve platform performance. Non-essential cookies are only activated with your consent. You may control or delete cookies through your browser settings at any time, though some features may become limited as a result. We do not add any third-party tracking scripts without your consent. For more details about our cookie policy, please contact us directly.

Data Protection Measures

All your data is transferred and stored using modern SSL/TLS encryption technology. Our servers operate in a secure environment and undergo regular security audits. Only authorized personnel may access your information for specific purposes, and every access is logged. We regularly update our security infrastructure and assess potential risks. In the event of a security breach, we will notify you as quickly as possible and take the necessary steps.

Your Rights

As a user in Bangladesh, you have the right to request access to, correction of, and deletion of the information we hold about you. Upon requesting account closure, we will delete all data not subject to legal retention obligations within a specified timeframe. You may opt out of marketing communications at any time. To request correction or deletion of your data, please contact our support team. We always respect your data rights and respond to your requests as promptly as possible.

Minors' Privacy

The nupk platform is strictly for users aged 18 and above. We do not intentionally collect any personal information from minors. Age is verified during the registration process, and identity is confirmed in cases of suspicion. If we become aware that a minor's information has been collected, the account will be closed and the data deleted immediately. Parents or guardians with concerns about this may contact our support team.

Policy Changes

This privacy policy may be updated from time to time. You will be notified of significant changes via your registered email or through a notification on the platform. Updated policies take effect from the date of publication, and continued use of the platform constitutes your acceptance of the new policy. The latest version will always be available on this page. If you have any questions about a change, feel free to contact us.